sister passed away a few months ago, and while she is now in Very Secure Hands,
the affairs of her past worldly existence now rest upon my shoulders as the
Executor of her Estate. Her neighbor
came north a few weeks ago with a box of papers and documents that had been in my
sister's apartment. One of the items was
a credit card from Wells Fargo, issued to my sister not long before her
called up Wells Fargo for the purpose of informing them of my sister's demise,
and apprising them that the account should be placed in lockdown. There
apparently are no charges on it, inasmuch as none of my sister's mail
forwarded to me contained any statements for that particular credit card
account (though there were other accounts, credit card and otherwise, reflected
in the forwarded mail).
Wells Fargo representative airhead on the other end of the line insisted
that she could not make any changes or adjustments to the account unless I send
an original certified specimen of my Letters of Appointment as Executor.
that I do not seek any funds from that account, and that I don't even seek any
information about the account. All I
want them to do is allow no future charges against an account that, by all
indications, has been inactive anyway!
is theoretically possible that this single sample of one may be a fluke
incident. I have tentatively rejected
the fluke hypothesis, however, because, within the past 36 hours, I had another
conversation with another person where Wells Fargo people have operated at a
similarly abysmal level of competence.].
have mailed out a letter to Wells Fargo, including a photocopies (not certified
originals) of my sister's death certificate, and of my Letters of Appointment. In the unlikely event that any charges are or
have been racked up to that credit card following my sister's passing, they
shall not be paid.
sister would not have had it any other way.
Labels: credit card fraud, Wells Fargo